Service Coordinator
Acme Tools
Administration
Grand Forks, ND, USA
Posted on Mar 10, 2026
Job Title: Service Coordinator
Your Responsibilities Include:
- Stage equipment for service technicians throughout the day to improve efficiency.
- Load and unload customer equipment during pickups and drop-offs.
- Prepare the triage process for both morning and afternoon.
- Check in equipment and tag with ribbon.
- Assist in evaluating off-rent rental equipment.
- Thoroughly clean equipment before it enters or leaves the service department (based on shop needs).
- Sharpen blades and fix tires as needed.
- Maintain an orderly and clean work area, including collecting and disposing of trash.
- Inspect, clean, and maintain all tools and equipment used.
- Follow all safety and security procedures, report unsafe conditions, and use equipment properly.
- Demonstrate accuracy and thoroughness, promoting and ensuring quality standards.
- Report hazards or faulty equipment to Service Management.
- Collaborate with the service department and other departments to foster a team-oriented environment.
- Respond promptly to team members’ needs to support service department profitability and customer satisfaction.
- Meet with Service Management regularly to discuss priorities, changes, and areas for improvement.
- Perform minor repairs or services needs to optimize technicians' time.
- Contribute to building a positive team spirit and upholding company values.
- Take on related responsibilities and tasks as directed.
- Bring a positive attitude to work each day
You’ll Enjoy Our:
- Work-Life Balance
- Professional Development Training
- Competitive Pay & Annual Performance-Based Increase Opportunities
- Generous PTO plan that starts accruing on day 1!
- Paid Holidays – we are closed the 6 major holidays of the year
- Maternity Leave (partially paid through company paid short-term disability!)
- Work environment where everyone strives to do their best work and can see their impact on the company
- Community Involvement Opportunities
- Generous Employee Discounts
We Also Provide:
- Various Medical, Dental, & Vision Insurance Plans to Fit Any Lifestyle & Family
- Supplemental Health Insurance Add-On Programs
- Medical & Dependent Care Flexible Spending Accounts
- 100% Company Paid Short- & Long-Term Disability Insurance
- 401(k) Program & Company Matching
- 100% Company Paid Life Insurance
You’ll Need:
- Good communication skills
- Ability to multi-task
- Basic mechanical knowledge
- Well organized
We’d Love if You Have:
- Mechanical experience
*Employment offers are contingent on a drug screen and background check.
Acme Tools is an equal opportunity employer.
