Registration Specialist Retail
Altru Health System
Grand Forks, ND, USA
USD 16.26-24.38 / hour
Posted on Aug 26, 2025
Everything we do is underscored by a why — and that why is one another.
Location:
Truyu Aesthetic Center3165 Demers AveGrand Forks, ND 58201Pay Range: $16.26 - $24.38Summary:
Under the direction of the practice manager, the Registration Specialist Retail will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for cash based services. In addition, the Registration Specialist Retail will focus on obtaining the required information from the Patient/family to complete registration and ensure proper intake paperwork is collected.32 hours per week, day/eve. Mon - Fri variable between the hours of 8am-5pm. Every 3rd Thursday 11:30am - 8:00pm.
Essential Job Functions:
Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
Accurately schedules and registers appointments.
Collects payment from patients for various products.
Maintains up to date knowledge regarding basic and specific work flows to ensure incoming employees can perform core job requirements.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Education:
• Preferred: Associates - HealthcareWork Experience:
• Preferred: A minimum of 1 year Related ExperienceLanguage Requirements:
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands :
• Sit: Continuously (67-100%)• Stand: Occasionally (5-33%)• Walk: Occasionally (5-33%)• Stoop/Bend: Occasionally (5-33%)• Reach: Frequently (34-66%)• Crawl: Not Applicable• Squat/Crouch/Kneel: Occasionally (5-33%)• Twist: Occasionally (5-33%)• Handle/Finger/Feel: Continuously (67-100%)• See: Continuously (67-100%)• Hear: Continuously (67-100%)Weight Demands:
• Lift -Floor to Waist Level: Sedentary (<10 pounds)• Carry: Sedentary (<10 pounds)• Push/Pull: Sedentary (<10 pounds)• Slide/Transfer: Not ApplicableWorking Conditions:
• Indoor: Continuously (67-100%)• Outdoor: Not Applicable• Extreme Temperature: Not ApplicableDriving Requirement Definitions:
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirement for this position:
Infrequent DriverReference ID: R6290Making a real difference. For one another.
To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.
At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.
Join our team and be a part of a small community with a big heart.
Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)
