Release of Information Technician
Altru Health System
Grand Forks, ND, USA
USD 16.26-24.38 / hour
Posted on Aug 28, 2025
Everything we do is underscored by a why — and that why is one another.
Location:
Altru Health SystemPO Box 6002Grand Forks, ND 58201Pay Range: $16.26 - $24.38Summary:
The Release of Information Technician must at all times, protect the patient's rights to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all release of information requests are in compliance with the authorization, company policy and HIPAA statues. The Release of Information Technician ensures information and records are released in an accurate, timely and confidential manner according to our policies and procedures and follows all HIPAA statues.Essential Job Functions:
Answers telephone and routes calls, messages and incoming faxes, and opens and distributes mail promptly and courteously.
Reviews requests for Protected Health Information (PHI) to ensure the request is HIPAA compliant. Retrieves requested PHI and processes request according to established policy and procedure (e.g. log request in, log request out, generate invoice for record copies, etc).
Coordinates, routes and submits physician insurance statements, disability forms, attorney letters and questionnaires to appropriate physicians.
Responds to requests for information in a timely manner. Responds to customer requests, concerns, or complaints in a timely manner.
Processes subpoenas/dispositions/court orders and potential HIPAA breaches collaboratively with the HIM Manager, HIPAA Privacy Officer and Risk Management.
Works with the HIM Manager, HIPAA Privacy Office and Risk Management in complying with patient rights to inspect, amend, correct, restrict, and release Protected Health Information.
Serves as a resource to Altru providers, staff, on-site auditors, and the public regarding the procedure for how to release and locate Protected Health Information (PHI).
Adheres to the highest level of security protection when working with Protected Health Information.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Certification:
Registered Health Information Technician (RHIT) | American Health Information Management Association (AHIMA) | Preferred | HR Primary Sources
Language Requirements:
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands :
• Sit: Continuously (67-100%)• Stand: Rarely (1-4%)• Walk: Occasionally (5-33%)• Stoop/Bend: Occasionally (5-33%)• Reach: Frequently (34-66%)• Crawl: Not Applicable• Squat/Crouch/Kneel: Rarely (1-4%)• Twist: Occasionally (5-33%)• Handle/Finger/Feel: Continuously (67-100%)• See: Continuously (67-100%)• Hear: Continuously (67-100%)Weight Demands:
• Lift -Floor to Waist Level: Sedentary (<10 pounds)• Carry: Sedentary (<10 pounds)• Push/Pull: Sedentary (<10 pounds)• Slide/Transfer: Not ApplicableWorking Conditions:
• Indoor: Continuously (67-100%)• Outdoor: Not Applicable• Extreme Temperature: Not ApplicableDriving Requirement Definitions:
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirement for this position:
Infrequent DriverReference ID: R6336Making a real difference. For one another.
To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.
At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.
Join our team and be a part of a small community with a big heart.
Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)
