Supervisor Revenue Cycle Support Services
Altru Health System
People & HR, Operations, Customer Service
Grand Forks, ND, USA
Posted on Jan 24, 2026
Everything we do is underscored by a why — and that why is one another.
Location:
Altru Health System
PO Box 6002
Grand Forks, ND 58201Pay Range: $55,078.40 - $82,617.60Summary:
Supervisor, Revenue Cycle Support ServicesHybrid Position – Join an Engaged, Supportive Team
Altru Health System is seeking a Supervisor of Revenue Cycle Support Services to lead a high‑performing team supporting key financial functions across the organization. This role is ideal for someone with strong banking or accounting experience, excellent attention to detail, and a passion for process improvement.
What You’ll Do
Oversee daily operational functions related to:
Payment posting
Reconciliation
Bankruptcy processing
Bad debt practices
Other assigned revenue cycle activities
Supervise and mentor staff to ensure accurate and timely financial transaction processing
Maintain compliance with regulatory guidelines and payer requirements
Partner closely with leaders across the organization to support continuous performance improvement
Identify opportunities to streamline workflows and enhance productivity
Ensure high levels of accuracy, service, and operational accountability
What We’re Looking For
Strong background in banking, accounting, or financial operations
Experience leading or supporting teams in revenue cycle, finance, or similar environments
Excellent analytical skills and comfort working with detailed financial data
Ability to manage multiple priorities while maintaining accuracy and compliance
Strong communication skills and a collaborative leadership style
Requirements
A minimum of 3 years related experience
Required: Associates - Business/Finance/Healthcare
Preferred: Bachelors - Business/Finance/Healthcare
Essential Job Functions:
Provides direct supervision and daily operational oversight of payment posting, reconciliation, bankruptcy processing, bad debt practices, and other assigned revenue cycle functions.
Ensures timely, accurate posting of payments, adjustments, refunds, and transfers in compliance with payer, regulatory, and organizational requirements.
Oversees reconciliation processes to ensure cash balances, contractual adjustments, and system totals are accurate and resolved timely.
Monitors and manages bankruptcy workflows to ensure legal compliance, appropriate account handling, and coordination with internal and external partners.
Oversees bad debt processes, including account reconciliation, recall, and documentation, in accordance with internal policy and applicable regulations.
Supervises, coaches, and supports assigned staff; monitor productivity, quality, and performance, and address issues through coaching and corrective action as needed.
Identifies trends, risks, and performance gaps; analyze root causes and drive workflow improvements to increase efficiency, accuracy, and revenue protection.
Establishes and monitor performance metrics related to quality, timeliness, and throughput; escalate issues and recommend corrective actions.
Collaborates with Finance, Patient Financial Services, Compliance, and Information Technology to resolve issues, support audits, and implement process or system changes.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Education:
• Required: Associates - Business/Finance/Healthcare• Preferred: Bachelors - Business/Finance/HealthcareWork Experience:
• Required: A minimum of 3 years Related ExperienceLanguage Requirements:
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands :
• Sit: Frequently (34-66%)• Stand: Occasionally (5-33%)• Walk: Occasionally (5-33%)• Stoop/Bend: Rarely (1-4%)• Reach: Frequently (34-66%)• Crawl: Not Applicable• Squat/Crouch/Kneel: Rarely (1-4%)• Twist: Occasionally (5-33%)• Handle/Finger/Feel: Continuously (67-100%)• See: Continuously (67-100%)• Hear: Continuously (67-100%)Weight Demands:
• Lift -Floor to Waist Level: Sedentary (<10 pounds)• Carry: Sedentary (<10 pounds)• Push/Pull: Sedentary (<10 pounds)• Slide/Transfer: Not ApplicableWorking Conditions:
• Indoor: Continuously (67-100%)• Outdoor: Not Applicable• Extreme Temperature: Not ApplicableDriving Requirement Definitions:
- Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
- Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
- Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
- Infrequent Drivers: Persons who are generally not expected to drive.
Driving Requirement for this position:
Reference ID: R7099Making a real difference. For one another.
To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.
At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.
Join our team and be a part of a small community with a big heart.
Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)
