WORKING TOGETHER TO SHARE WHY GRAND FORKS IS WAY COOLER THAN YOU THINK

Full-time
Grand Forks, ND, USA
USD 29.19-43.79 / hour
Everything we do is underscored by a why — and that why is one another.
Location:
Truyu Aesthetic Center
3165 Demers Ave
Grand Forks, ND 58201Pay Range: $29.19 - $43.79Summary:
The Phone Nurse manages phone calls for the providers, following through with the patient needs identified in the telephone call. The Phone Nurse follows up with clients, making recommendations and assisting with the clients needs.Essential Job Functions:
Answers telephone, routes calls and takes accurate and complete phone messages for the providers and relays information in a prompt manner.
Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations. Identifies unmet customer needs and recommends improvements or enhancements to meet those needs.
Documents health-related intervention, recommendations, authorized medication refills and the instructions necessary for all calls and completes all documentation in EMR.
Assures lab work, tests, and procedures are scheduled appropriately.
Completes patient referral forms and pre-authorization process as needed.
Notifies Manager of any potential problems in regard to patient complaints, unsatisfactory outcomes, special needs or request. Makes call-backs, as appropriate, to follow-up on compliance with telephone triage recommendations.
Identifies high risk situations and takes appropriate action according to standard operating procedure.
Performs other duties as assigned or needed to meet the needs of the department/organization.
Registered Nurse | North Dakota Board of Nursing (NDBON) or Compact State Agreement | Prior to Start Date | HR Primary Sources
Registered Nurse | Minnesota Board of Nursing | Within 12 Months of Start Date | HR Primary Sources
Language Requirements:
This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.
Physical Demands :
• Sit: Frequently (34-66%)• Stand: Occasionally (5-33%)• Walk: Occasionally (5-33%)• Stoop/Bend: Occasionally (5-33%)• Reach: Frequently (34-66%)• Crawl: Not Applicable• Squat/Crouch/Kneel: Occasionally (5-33%)• Twist: Rarely (1-4%)• Handle/Finger/Feel: Continuously (67-100%)• See: Continuously (67-100%)• Hear: Continuously (67-100%)Weight Demands:
• Lift -Floor to Waist Level: Sedentary (<10 pounds)• Carry: Sedentary (<10 pounds)• Push/Pull: Sedentary (<10 pounds)• Slide/Transfer: Not ApplicableWorking Conditions:
• Indoor: Continuously (67-100%)• Outdoor: Not Applicable• Extreme Temperature: Not ApplicableDriving Requirement Definitions:
Driving Requirement for this position:
Infrequent DriverReference ID: R8435Making a real difference. For one another.
To take the best care of our patients and community — including friends, family, and neighbors — we need people who are committed to growth, excellence, and one another.
At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.
Join our team and be a part of a small community with a big heart.
Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)