Team Lead - Operational
Realtruck, Inc.
Grand Forks, ND, USA
Posted on May 5, 2026
Retrax- Team Leader in Distribution
Team Leader: Must know how to operate a sit-down and standup forklifts
1st Shift Hours: Monday thru Thursday 7:00am-4:00pm and Fridays 7am-11am and up to 2:00pm
POSITION SUMMARY:
The Operational Team Lead will be responsible for overseeing and guiding a team of warehouse employees to achieve goals and maintain high standards of quality. This role will require a combination of technical expertise, leadership skills, and effective communication to drive team success. Hours are Mon-Thurs 7am to 4pm and Friday 7am to 11am.
CORE FUNCTIONS
- Partner with the Leadership on employee scheduling, labor efficiency, work instructions, and throughput.
- Collaborate with other area leads and supervisors to facilitate cross-training opportunities; develop employee knowledge in multiple skill sets.
- Implement work instructions to ensure employee knowledge and accuracy is up to date.
- Collaborate with purchasing, customer service, and production to monitor and maintain accurate inventory levels for all parts.
- Effectively communicate maintenance issues and repair and replace consumables as needed.
- Serve as a positive leader and mentor by exhibiting and instructing desirable behaviors and skill sets.
- Serve as the initial point of contact and primary support resource for employees, functioning as the first line of defense in addressing and resolving various issues they may encounter.
- Perform other related or non-related duties as assigned through on-the-job training.
QUALIFICATIONS & REQUIREMENTS
Education and Experience
- High school diploma or equivalent and/or a combination of experience and education required.
- Minimum of 2 years in a distribution setting with some leadership responsibilities required.
- 3-5 years in a distribution setting with some leadership responsibilities preferred.
Required Licenses
- Ability to become certified on powered industrial equipment.
COMPETENCIES
- Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.
- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Meets productivity standards; completes work in timely manner; Strives to increase productivity; Works quickly.
- Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
SUPERVISOR RESPONSIBILITIES
- Lead: working team member who coordinates, supports, trains, and is a knowledge resource for other team members. No direct reports or supervisory responsibility.
PHYSICAL REQUIREMENTS
This position is subject to Medium Work: Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Physical Activities
This position is subject to the following physical activities: climbing, balancing, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, crawling, talking, hearing, and repetitive motions.
Visual Acuity
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.
Working Conditions
The worker is subject to inside and outside environmental conditions, including heat, noise, vibration, and hazards from a warehouse-based environment.
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck’s 6,000+ associates operate from 35+ facilities across four continents. RealTruck’s industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company’s omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people—because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We’ve got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
